Hosting for a company website and domain mail
A company website rarely gets heavy traffic, but it comes with staff mail on the domain, lead forms with personal data and an accounts department that needs invoices. Shared hosting covers all of this in one plan, provided you check the mail limits in advance, set up SPF, DKIM and DMARC and choose a host that works with companies. Below is what to look at and what it costs.
For a small company, shared hosting is convenient because the site, mailboxes, certificates and backups live in one panel while the host looks after the server. To avoid looking for a new plan six months later, look not only at the space for the site but also at mail, data storage and the paperwork for accounting. The general comparison of hosting and your own server is in the article Shared hosting or VPS for a website.
Mail on shared hosting: what is limited
Mail on a domain such as info@your-company.com is included in many hosting plans, but with limits written in the small print.
- Number of mailboxes. According to the accsly.io catalog as of November 2026, of 6,650 hosting plans on monthly billing, the number of mailboxes is stated for 803. Of these, 451 plans offer unlimited mailboxes, 112 offer one to five, and 13 offer no mail at all. Count your employees and shared addresses (info@, sales@, support@) and add some headroom.
- Mailbox size. Mail usually shares disk space with the site. Over a few years, mailboxes with attachments grow to gigabytes, and when the space runs out, both incoming mail and uploads to the site stop working. Check whether there is a separate quota per mailbox and what happens when it is exceeded.
- Sending limit. The host limits how many emails a domain or account can send per hour. In cPanel, according to its documentation, emails over the limit are not rejected right away but are queued and sent later. If, however, a domain has too high a share of undelivered emails, sending is temporarily blocked. Ask support for the actual figures for your plan.
- Mailings. Newsletters and marketing mailings to the customer base are not sent from shared hosting: the emails will hit the limit, and spam complaints will damage the reputation of the shared server. There are separate mailing services for that, while work mail stays on the hosting.
If there is a lot of mail or you need shared calendars and large mailboxes, mail can be kept with a separate mail service and the site on shared hosting. In that case, the domain's MX records point to the mail service and the A records to the hosting.
SPF, DKIM and DMARC
Without these three DNS records, emails from your domain end up in spam more often, and fraudsters can send emails in your name.
- SPF is the list of servers allowed to send mail on behalf of the domain. If emails go out from the hosting, the CRM and a mailing service, all of them must be in a single SPF record.
- DKIM is a digital signature of the email. The hosting panel generates the key, and you publish the public part in DNS.
- DMARC is a rule for what to do with emails that fail the checks, plus an address for reports. Start with the p=none policy, read the reports and tighten it later.
Large mail services require this directly. Under the Gmail sender guidelines, all senders need SPF or DKIM, senders of more than 5,000 emails a day need all three records, and the share of emails marked as spam must stay below 0.3%. On shared hosting it is usually enough to enable DKIM in the panel and add two or three DNS records. A detailed walkthrough of the records with examples is in the article Mail server on a VPS: SPF, DKIM, DMARC, and DNS records in general in the article Domains and DNS for a server owner.
Backups of the site and mail
Backups are listed for 865 of the 6,650 hosting plans; for the rest the host does not describe them. Ask support whether backups include mailboxes, not just site files and databases, how long copies are kept and whether you can restore a single mailbox or a single email. For a company, mail matters most: it holds contracts and correspondence with clients. Keep one more copy outside the hosting: an export of the mailboxes over IMAP or an archive from the panel in the company's cloud storage. Backup storage schemes are covered in the article VPS backups: strategies and tools.
Personal data and the GDPR
A lead form, a callback request, an appointment booking: all of these collect personal data such as a name, phone number and email address. If leads are sent by email, they are also stored in the mailbox on the hosting. If your customers include people in the EU, the EU General Data Protection Regulation (GDPR) applies, including to a company outside the EU that offers goods or services to them. The host that stores this data on your behalf is a processor, and Article 28 requires a data processing agreement (DPA) with it; hosts usually include one in their terms or sign it on request. The GDPR does not require data to be kept in the EU, but a transfer outside the European Economic Area needs a lawful basis such as an adequacy decision or standard contractual clauses, so in practice data of people in the EU is easiest to keep on a server in the EU: hosting in Europe. What else to check in the host's terms is covered in the article GDPR and choosing a host. If the site collects data of Russian citizens, Russia's law No. 152-FZ also requires it to be recorded and stored in databases located in Russia; see the article 152-FZ and hosting: where to store the data.
Paying by invoice and accounting documents
A company needs to pay from its business bank account and receive documents for its accounts: a contract, an invoice and, where VAT applies, a VAT invoice. Of the 1,652 shared hosting providers in the catalog, 725 state that they accept payment by invoice. Before ordering, check:
- whether the contract is concluded with a company or a sole trader, and whether the terms can be accepted on behalf of the company;
- which documents are issued and how: in the customer account, electronically or by post;
- whether VAT is included in the price and which of the host's legal entities issues the invoice;
- what happens if payment is late: after how many days the site and mail are suspended.
If the host is registered in a different country from your company, the documents and payment procedure will differ; what this affects is covered in the article Hosting provider jurisdiction: what it affects. Servers from hosts that invoice companies are collected in the selection VPS paid by invoice.
Access for employees and contractors
A company website outlives several contractors and employees, so keeping access in order matters more than on a personal site. The contract with the host, the domain and the hosting account must be in the company's name, not a web studio's or a former employee's. Otherwise, when you part ways, you will have to recover access through support, and the site and mail will be under someone else's control all that time.
- The password to the main account and to the domain registrar's panel is known to a small circle of people, and the login is protected with two-factor authentication if the host supports it.
- Developers get separate FTP or SSH users with access to the site folder, not the main password.
- Mailboxes of employees who leave are not deleted right away: forwarding to a manager is set up and an archive is kept.
- The contact address for notifications from the host and the registrar is a shared company address, not one person's personal mailbox: reminders about renewing the domain and the plan go there.
If the company has several sites, such as the main one and sites for brands or branches, a multi-site plan in one account is more convenient: one payment, one set of documents and shared backups.
What hosting for a company costs
According to the accsly.io catalog as of November 2026, hosting plans on monthly billing with at least 10 mailboxes cost $10 a month in the middle of the market (676 plans), and a quarter of them cost less than $5.20. The catalog keeps prices in roubles; the dollar figures are converted at the Central Bank of Russia rate of 7 November 2026 and rounded. Plans for five or more sites, if the company has separate sites for brands or branches, also cost $10 in the middle of the market. The domain is paid for separately.
If there are many employees, the whole company depends on mail, or the site runs its own software, look at a VPS with your own mail server: VPS for a mail server. For most companies of up to a few dozen people, shared hosting is enough. All plans are collected in the section website hosting, and plans with the ISPmanager panel, where mail, domains and SSL are set up in one interface, in the selection hosting with ISPmanager.